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Texas Instruments and Telchemy Team Up to Achieve Higher Quality of Service for Voice over IP

TI Integrates Telchemy's VoIP Performance Management Technology into VoIP Solutions, Enabling Service Providers, Enterprises to Diagnose and Troubleshoot Problems Real-Time

Mar 8, 2005

SAN JOSE (March 8, 2005) - Texas Instruments Incorporated (TI) (NYSE: TXN) and Telchemy,® Incorporated, the global leader in Voice over IP Performance Management technology, today announced that TI has licensed Telchemy´s VQmon®/EP-DS for integration into TI´s market leading VoIP solutions - making it faster and easier for equipment manufacturers to incorporate leading edge VoIP performance management technology. The improved performance manageability provided by the fusion of TI´s VoIP chipsets and Telchemy´s software will enable service providers and enterprises to monitor, diagnose and troubleshoot complex problems in real-time, ensuring high service quality and availability for next generation services.
According to Keith Brewer, Vice President, Engineering, at General Bandwidth, "We believe that manageability is vital to the success of our customers' deployment of Voice over IP. TI's leadership in embedding Telchemy's technology into their VoIP solutions provides us with immediate access to RTCP XR and a wealth of useful VoIP performance and diagnostic data that will help our customers to deliver high levels of VoIP service reliability."
With the largest installed customer base and portfolio of field-hardened solutions, TI's VoIP software and silicon offer complete vertical solutions for communications equipment manufacturers. TI's integrated solutions address all three segments of the gateway market - residential/SOHO, enterprise, and high density - as well as IP phone, DSL and cable modem markets. On March 7th TI announced that it had reached a milestone of shipping over 100 million VoIP ports, solidifying its position as the top worldwide supplier of VoIP technology.
"We selected Telchemy because their VQmon technology is a proven and trusted solution for VoIP performance monitoring, widely used by service providers and enterprise network managers to manage their VoIP services," said Ashley Johnston, Executive Director, Infrastructure Solutions, TI's VoIP business unit. "By integrating this best of breed technology into our market leading VoIP solutions we are enabling communications equipment manufacturers to deliver greatly improved performance manageability and serviceability to their customers."
Network operators and system administrators use Telchemy's VQmon technology to detect, monitor and resolve call quality and network related problems for networked multi-media services, including Voice and Video over IP, IP Centrex, 3G Cellular, Voice over WLAN, and streaming audio/video. VQmon provides listening and conversational call quality metrics in both R factor and MOS formats as well as detailed diagnostic information, giving network managers both high level metrics and the ability to drill down to identify specific problems. VQmon is the first VoIP Performance Management software to support the new VoIP management protocols, providing the essential metrics for the International Engineering Task Force (IETF) RFC 3611 (RTCP XR) media path reporting protocol, which defines a set of metrics that contain information for assessing VoIP call quality and diagnosing problems, and the QoS reporting protocols for SIP, H.323, MGCP and Megaco.
"Telchemy has played a key role in developing and implementing VoIP call quality, service quality and performance management standards across the industry," stated Alan Clark, President and CEO of Telchemy, Incorporated. "This technology, combined with the strong market presence of Texas Instruments, the established VoIP industry leader, will accelerate the deployment of VoIP service quality management to both enterprise and service provider markets, increasing overall customer confidence in VoIP services."

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